Images don’t show in emails

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Hi,

We’re trying to create an email for newly registered users, that contains an image. We tried both adding an image from the media library, and encoding it in base64, but neither seems to work. In the first case it shows up in the email as a broken image, in the second case it doesn’t appear at all, just an empty email.

With base 64 after saving the template it changes the code, the beginning of src in img tag changes from “data:image/png;base64” to “image/png;base64”, I’m guessing that’s why it doesn’t work.

The email is set as HTML formatting, not plain text.

Is it just not possible to send images, or are we missing something?

Thank you in advance for you answer.

 

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