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Hi @molecpress,
Thank you for your message.
Maximum weight of supported graphic files up to 32 MB. Larger files are skipped by the plugin.
Best,
Mateusz
We have many images like that and cannot now manually go through each one because of that limitation. That is exactly why we bought this plugin. Is there any workaround? If not, we would like to have a full refund.
@molecpress If you have any questions about the PRO version, please contact me directly via e-mail: [email protected]. As per WordPress forum rules, I can only help with the free version of the plugin here.
Please send me some sample images that are not converted – provide the URLs to these images.
We have emailed you now and are expecting a timely response. Thank you!