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Hi @gruppo360,
This happens on some shared hosting environments. We get the used memory with the standard ini_get('memory_limit') function. And we show the memory limit that returns this PHP function. We really don’t know another way to retrieve this data.
Have you installed any other plugin that shows this correctly? That would be a great help for us to trace how they retrieve this value.
Sorry that we can’t help you this time.
Best regards from Spain.