Hi @iofenglish
With the action “Send an email” you can send emails with HTML code. In the Content field, Text tab. Due to the characteristics of the field, some data is sanitized, so for example header tags such as “style” or “script” will not take them into account and it is possible that this is the reason why you are not sending the email with the desired format.
Best regards.
Thank you for your reply.
Do “iframe” codes also get sanitized?
Thank you.
Hi @iofenglish
Yes, it is one of the sanitized tags. Please, when you save the action and then update the automation, you can see the HTML code that is kept in the Content field. You will see that there is no problem with labels, such as div, table, p, etc… But others like the ones mentioned above are sanitized for security reasons.
Best regards.