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Hello! I have a small business website created by someone I hired on Fiverr. It’s on WordPress, but apparently he is using his own server to host it. I am not entirely sure how it is setup, I initially thought it was all on WordPress. But now I am getting an error message that states “Please check your Primary Site’s Jetpack connection.” I am unable to make any updates/changes to my website. I reached out to the gentleman who created my page, and he refuses to do any updates or help me until I pay him more money. He is basically holding my website hostage. Is there anything I can do to get my site moved away from him?
I appreciate any guidance you can provide me.
>…apparently he is using his own server to host it.
If this person is hosting the site on their server, your options are 1) pay them, then backup and move your site to a server you control, 2) just start over from scratch 3) legal means (speak with your lawyer).