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Hello,
We have a few clients who are facing issues when they log in to the WordPress dashboard via SSO( Single sign-on) integrated via our Business app.
Error: LoginHandler: ERROR: Invalid JWT token. Error: “kid” empty, unable to lookup correct key LoginHandler: ERROR: invalid JWT salt LoginHandler: ERROR: (403) authorization failure
The Plugin identified here was Events Calendar ( After the new update 2 days ago).
Last time it was Google Listings and ads.
What seems to be wrong here?
Our developers thoughts:
SSO advanced login is meant to handle the login automatically by validating and managing the process, and allowing you to login in one click.
If you have another plugin that needs to use/change that process, you need to deactivate SSO advanced login. What happens after that is up to the customer. Worst case you need to use a manual login like the above.
Logging via Manually using username and password does work if the plugin is active. But not via SSO setup.