Hello,
I’m experiencing an issue with the free shipping settings in WooCommerce, which I have configured to apply only for orders above €65 in Belgium and €85 in the Netherlands. However, customers can select free shipping for products priced as low as €7.25, which should not be eligible. For other products (such as those priced at €10.50), the free shipping option is correctly disabled.
The issue occurs on both desktop and mobile devices.
I reached out to ThemeIsle, the developers of the Neve Pro theme that I’m using. We tested this with multiple themes, and the issue persists regardless of the theme. I also conducted a plugin conflict test by deactivating all plugins except WooCommerce, and the problem remains (this includes testing with different themes as well).
I’d appreciate any help or insights on how to resolve this, as it appears to be a recurring issue independent of theme or plugin conflicts. To me, it’s an urgent matter (I pay € 6,80 per shipment, so when a customer only orders for € 7,25 it’s a disaster for me).
Thank you for your assistance!
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