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Hi,
Can you send a list of active plugins?
WordPress Environment
WordPress address (URL):
Site address (URL):
WC Version: 7.5.1
REST API Version: ✔ 7.5.1
WC Blocks Version: ✔ 9.6.6
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.2
WP Multisite: –
WP Memory Limit: 512 MB
WP Debug Mode: –
WP Cron: ✔
Language: pt_PT
External object cache: –
Server Environment
Server Info: Apache
PHP Version: 8.0.28
PHP Post Max Size: 8 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.84.0
OpenSSL/1.1.1p
SUHOSIN Installed: –
MySQL Version: 5.7.41
Max Upload Size: 2 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
WC Database Version: 7.5.1
WC Database Prefix: wpal_
Tamanho total da base de dados: 48.04MB
Tamanho dos dados da base de dados: 44.78MB
Tamanho do índice da base de dados: 3.26MB
wpal_woocommerce_sessions: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_woocommerce_api_keys: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_woocommerce_attribute_taxonomies: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_woocommerce_downloadable_product_permissions: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
wpal_woocommerce_order_items: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_woocommerce_order_itemmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_woocommerce_tax_rates: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
wpal_woocommerce_tax_rate_locations: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_woocommerce_shipping_zones: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_woocommerce_shipping_zone_locations: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_woocommerce_shipping_zone_methods: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_woocommerce_payment_tokens: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_woocommerce_payment_tokenmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_woocommerce_log: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_actionscheduler_actions: Dados: 0.20MB + Índice: 0.22MB + Engine InnoDB
wpal_actionscheduler_claims: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_actionscheduler_groups: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_actionscheduler_logs: Dados: 0.14MB + Índice: 0.13MB + Engine InnoDB
wpal_commentmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_comments: Dados: 0.02MB + Índice: 0.09MB + Engine InnoDB
wpal_e_events: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_gdpr_cc_options: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_links: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_loginizer_logs: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_options: Dados: 3.06MB + Índice: 0.08MB + Engine InnoDB
wpal_postmeta: Dados: 21.52MB + Índice: 0.63MB + Engine InnoDB
wpal_posts: Dados: 6.52MB + Índice: 0.30MB + Engine InnoDB
wpal_rank_math_404_logs: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_rank_math_analytics_gsc: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
wpal_rank_math_analytics_inspections: Dados: 0.05MB + Índice: 0.11MB + Engine InnoDB
wpal_rank_math_analytics_objects: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_rank_math_internal_links: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_rank_math_internal_meta: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_termmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_terms: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_term_relationships: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_term_taxonomy: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_usermeta: Dados: 0.05MB + Índice: 0.03MB + Engine InnoDB
wpal_users: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
wpal_wc_admin_notes: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wc_admin_note_actions: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wc_category_lookup: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wc_customer_lookup: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_wc_download_log: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_wc_order_coupon_lookup: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_wc_order_product_lookup: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
wpal_wc_order_stats: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
wpal_wc_order_tax_lookup: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
wpal_wc_product_attributes_lookup: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wc_product_download_directories: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wc_product_meta_lookup: Dados: 0.02MB + Índice: 0.09MB + Engine InnoDB
wpal_wc_rate_limits: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wc_reserved_stock: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wc_tax_rate_classes: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wc_webhooks: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wfblockediplog: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wfblocks7: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
wpal_wfconfig: Dados: 0.48MB + Índice: 0.00MB + Engine InnoDB
wpal_wfcrawlers: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wffilechanges: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wffilemods: Dados: 7.52MB + Índice: 0.00MB + Engine InnoDB
wpal_wfhits: Dados: 0.06MB + Índice: 0.05MB + Engine InnoDB
wpal_wfhoover: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wfissues: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
wpal_wfknownfilelist: Dados: 3.52MB + Índice: 0.00MB + Engine InnoDB
wpal_wflivetraffichuman: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wflocs: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wflogins: Dados: 0.11MB + Índice: 0.03MB + Engine InnoDB
wpal_wfls_2fa_secrets: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
wpal_wfls_role_counts: Dados: 0.00MB + Índice: 0.00MB + Engine MEMORY
wpal_wfls_settings: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wfnotifications: Dados: 0.06MB + Índice: 0.00MB + Engine InnoDB
wpal_wfpendingissues: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
wpal_wfreversecache: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wfsnipcache: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
wpal_wfstatus: Dados: 0.13MB + Índice: 0.11MB + Engine InnoDB
wpal_wftrafficrates: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_woomotiv_custom_popups: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_woomotiv_stats: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wpforms_tasks_meta: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wpmailsmtp_debug_events: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
wpal_wpmailsmtp_tasks_meta: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
Post Type Counts
acf-field: 2
acf-field-group: 1
attachment: 500
custom_css: 2
elementor_library: 1
nav_menu_item: 10
page: 17
post: 2
product: 46
product_variation: 3
revision: 475
shop_coupon: 1
shop_order: 1
wafs: 1
wapf_product: 1
wp_global_styles: 1
wpcode: 5
wpforms: 1
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (24)
Advanced Custom Fields: por WP Engine – 6.1.1
Advanced Product Fields for WooCommerce: por StudioWombat – 1.6
All-in-One WP Migration: por ServMask – 7.73
Classic Widgets: por Contribuidores do WordPress – 0.3
Disable Bloat for WordPress & WooCommerce: por Disable Bloat – 3.2.2
Elementor: por Elementor.com – 3.12.1
GDPR Cookie Compliance: por Moove Agency – 4.10.6
WPCode Lite: por WPCode – 2.0.9
Loco Translate: por Tim Whitlock – 2.6.4
Loginizer: por Softaculous – 1.7.7
Multibanco, MB WAY, Cartão de crédito e Payshop (IfthenPay) para WooCommerce: por PT Woo Plugins (by Webdados) – 8.0.2
Ocean Extra: por OceanWP – 2.1.4
Distritos de Portugal para WooCommerce: por PT Woo Plugins (by Webdados) – 3.3
Rank Math SEO: por Rank Math – 1.0.110.2
Sucuri Security - Auditing, Malware Scanner and Hardening: por Sucuri Inc. – 1.8.37
Invoicing with InvoiceXpress for WooCommerce - Free: por PT Woo Plugins (by Webdados) – 3.6.0
WooCommerce Advanced Free Shipping: por Jeroen Sormani – 1.1.5
WooCommerce Extended Coupon Features FREE: por Soft79 – 3.3.3
Sequential Order Numbers for WooCommerce: por SkyVerge – 1.9.7
WooCommerce: por Automattic – 7.5.1
Wordfence Security: por Wordfence – 7.9.2
WP Mail SMTP: por WPForms – 3.7.0
WP Super Cache: por Automattic – 1.9.4
WPForms Lite: por WPForms – 1.8.1.1
Inactive Plugins (0)
Dropin Plugins (1)
advanced-cache.php: advanced-cache.php
Settings
API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT
WC Pages
Página da Loja: #847 - /loja/
Carrinho: #848 - /carrinho/
Finalizar compras: #849 - /finalizar-compra/
A minha conta: #850 - /minha-conta/
Termos e condições: #895 - /termos-e-condicoes/
Theme
Name: OceanWP Child
Version: 1.0
Author URL:
Child Theme: ✔
Parent Theme Name: OceanWP
Parent Theme Version: 3.4.2
Parent Theme Author URL:
WooCommerce Support: ✔
Templates
Overrides: oceanwp/woocommerce/cart/mini-cart.php
oceanwp-child-theme/woocommerce/content-product.php
oceanwp-child-theme/woocommerce/content-single-product.php
oceanwp/woocommerce/loop/loop-start.php
oceanwp/woocommerce/single-product/title.php
Admin
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: minified-js
new-product-management-experience
product-variation-management
settings
Daily Cron: ✔ Next scheduled: 2023-04-05 17:57:58 +01:00
Options: ✔
Notes: 26
Onboarding: completed
Action Scheduler
Canceled: 126
Oldest: 2023-03-05 19:01:27 +0000
Newest: 2023-04-02 23:33:31 +0100
Complete: 253
Oldest: 2023-03-04 22:43:13 +0000
Newest: 2023-04-04 11:29:38 +0100
Failed: 45
Oldest: 2022-09-22 02:34:39 +0100
Newest: 2023-02-17 18:53:04 +0000
Pending: 8
Oldest: 2023-04-05 07:15:52 +0100
Newest: 2023-04-11 11:29:38 +0100
Status report information
Generated at: 2023-04-04 20:31:48 +01:00
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This is likely a plugin conflict because you have a few plugins that alter the cart/checkout experience. Try disabling these plugins to pinpoint the offending plugin:
WPCode Lite (to disable all your custom code snippets)
Distritos De Portugal
Multibanco
WooCommerce Advanced Free Shipping
Extended Coupon Features
I need thats plugins, i cannot disable then.
I read in another side it can be a missing label on options.
And the problem is in backend order, in checkout and cart the options are shown.
That is not the issue for you because you have a label, named “Selecione a suas opções para a Magic Box”
Ah indeed, now I see it. You have individual checkboxes without a label. You can have a checkbox group instead.
I have to insert individuals labels?
For some reason, you create a new field for every checkbox. That is not necessary. You add 1 “checkboxes”field, and then add multiple options ( = the checkboxes) to it.