Jetpack and tagging

I need a lot of help re Jetpack.

I’m the data manger for a company that has a large database of people who’ve signed up to receive newsletters etc.

There’s also regular data I need to import that my colleagues supply me with.

I’ve since come into an issue. Let’s say, I have a colleague who has a list of donors that they wanted tagged as ‘Donor’ on Jetpack. If there’s contact already on Jetpack who are tagged with other tags, I’ve noticed that once I upload the new data with a new tag it completely overrides any original data records and their corresponding tags. Is there a way to stop this/circumvent this? I was hoping it would work in a way similar to Mailchimp where any new data imports featuring contacts already in the mailing list and already tagged would simply be updated with any additional tags, rather than having their existing data overwritten…


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