Klaviyo profiles not showing as subscribed

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Hello, we have integrated the spin wheel on our site. Everything is working fine apart from users are showing in Klaviyo as ‘not subscribed’. I have set up a gdrp confirmation checkbox on the email and tested it with several email addresses. How do we resolve this so that when someone enters their details on the wheel they show as subscribed in Klaviyo?

Happy to provide information and pictures to help.

Thanks, Alex

 

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