Hi there,
I am getting this old error message when I am trying to connect a basic Instagram account. Any idea what I can do to resolve this using the basic account? It was working on my delveopment website but not on my production website.
Thanks
Known Issue
July 24th 2021
There is a temporary bug in the Instagram API when trying to connect new Instagram accounts using the “Personal” (Basic Display) API, which is affecting all plugins and apps. We have reported the issue to Instagram and are hoping for a resolution very soon. Please see here for more information. We really apologize for any inconvenience!
You can still display your account if you convert it into a business profile (see directions).
Please click here to return to the plugin settings page.