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Hi! We have purchased the plugin and one of the add-ons, which we downloaded and installed successfully, but we never received a confirmation email nor did we receive any email to create an account in order to download the receipt/invoice. We tried resetting the password but again we didn’t receive any reset password email. I’ve contacted you through your form on your site, but once again, no reply from your end. I thought maybe our corporate email was having issues, so I recontacted you using my personal email, but third time was not a charm, still no reply from your side. So this is my last resort… Can you please check your systems and reply to us?