Legit Messages Marked as Spam

Plugin Support
SergeM

(@serge00)

Hello, @oneblack.

Further troubleshooting requires more details about the filtration issue you mentioned. This question is about the CleanTalk service. As per the WordPress catalog rules, we are not allowed to discuss any premium or non-plugin issues here.

Could you reach out to our support team so we can gather some more information from you concerning this issue? Please, create a private ticket:
https://cleantalk.org/my/support/open

And speaking of the notifications, it may be that the website database was busy by something else and the plugin couldn’t read/write the required tables. Please, re-activate the plugin:
• WordPress Admin Page —> Plugins —> Installed plugins —> Anti-Spam by CleanTalk —> Deactivate and Activate again

Did it help you?

Hi @serge00 ,

Yes re-activating the plugin worked for me and removed error messages

I’ll contact support for help with the other issue.

Thanks

Paul

 

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