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Hi @becjacobs ,
Thank you for using WPVR.
Since you’re using the paid version, would you mind contacting us on our site?
You see, this forum is for our free users only.
We’ll have no issues helping you in our support portal.
Also, we have got your support ticket on our site and did reply to you.
If you haven’t gotten the email, you can have a look at your Spam folder as well.
Regards,
