Hi, I’m wondering if anyone can help me find a plugin that can be used for collecting reviews of a business.
I’m looking for something where the first step is to give a 5 star rating.
If the person selects 5 stars it redirects them to post their review on Google, Facebook, Yelp, or a page I’d make with instructions and links.
If they select 4 stars or less then their review goes to a contact form and when they fill that out it goes to the company so they can follow up instead of posting the review publicly.
I know there are tons of different reputation management companies you can hire out there to do this but I’m looking for a more DIY solution in WordPress.
All I can think of is using something like Gravity forms but I’m hoping there’s a bit of a nicer looking solution out there.
I don’t mind if I have to pay for a plugin.
Thanks in advance.
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So you don’t actually need a reviews plugin then? Any old form builder with a bit of JS will do.
I don’t know if it can exactly do what you want, but i used [site reviews]) two years ago on a client site and i really liked it. Check the ratings.
What I would do is use a form plugin like Fluent Forms I think that has a conditional redirect.
If user selects 5 Stars in the drop down or whatever, it redirects to review. If user selects 4, 3, 2, 1, it redirects to a special contact form page.
For example, with fluent forms the hidden form value of the form box can be different than the visual value. So, 5 star could have a value of mygooglebusinesspageurl.com and anything else would have mywebsite.com/contact, then upon form submission you would set a redirect that passes that URL from the ID.
I use Fluent Forms on on the forms to setup a redirect to the order hosting page.