To add details, from what I understand “Woocommerce Shipping” is the new plugin installed to handle creating shipping labels. Additionally, when I got to the plugin settings, It redirects me to ” Settings > Woocommerce > Shipping” and on the tab tree, “Woocommerce Shipping” is selected but I have a blank page in front of me (meaning, the page loads but there are no displayed settings)
Hi @plcexchange, sorry to hear you are experiencing issues.
The behaviour you describe sounds like a plugin conflict, the the button is not loading then it means something is prohibiting the javascript files from WooCommerce Shipping to load.
You can check the developer console for any errors that indicate an issue and let us know, and/or do a plugin conflict check by disabling all plugins except WooCommerce and WooCommerce Shipping and see if this resolves the issue for your.
Alternatively please also ensure you clear all your caches and try and see if this perhaps makes the buttons and settings screen show.
Hello, lets start with checking the dev console; how/where can I do that specific to the information you need? I am on wordpress.com; I will also try clearing cache as well. Disabling all plugins honestly is a solution I cant really test (or don’t want to) because this is a live website with active users, any one plugin disabled will degrade the customer experience and is a last resort.
Ok guys, so clearing Cache seems to have resolved the issue. I can now find the button and print labels. I cannot say I like the new interface (change is bad!) but we will see with time how it works out. Are there ways to change default selections on the new menu? for example, I only use what is called Custom packages, can I make that the default selection? Anyways; thanks!