To begin we are hosting with HostGator and have a feeling this might be the issue. Let me walk you through what i’ve done so far.
I tried;
disabling Cloudflare
installing the 2023 WP theme and deactivating ours
disabling all plugins
defining where the temp file is located in wp-config
define('WP_TEMP_DIR', dirname(__FILE__) . '/wp-content/temp/');
then I tried
define('UPLOADS', 'wp-content/'.'uploads');
define('WP_TEMP_DIR', dirname(__FILE__) . '/wp-content/temp/');then I tried editing the ini file
upload_tmp_dir= /home/username/public_html/temp/
When that didn’t work I reinstalled wordpress using the built in function. Then I tried downgrading to an earlier version.
When both did nothing I upgraded back to 6.4.2 and tried different php versions from 7.3, 7.4, 8.0, 8.1, and 8.2
Intermittently I’ve seen 503 errors even when I made no changes. It also occasionally allowed me to upload and make some of the changes we were trying to make to a post. My gut is telling me that it’s an issue with HG seeing that we went from working fine Friday night to completely busted on Sunday morning. I checked the logs to see if anything changed and there’s nothing. I checked to see if we were hacked, we weren’t thankfully..
HG support says nothing is wrong and said their engineers will take a look, but also mentioned that the disk might be full. Server stats say no, but also states that we (our shared server) are 96% full. We have shared cloud hosting. I’ve not even come close to .4% of the space we are paying for…
Is there anything else I should try before trying a new host?
The page I need help with: [log in to see the link]
