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Hi,
I have this problem with one of my customer’s site.
We want to bulk edit products so export-import would be great but we are missing the required meta-fields (Related Gravity form in this case).
This is odd because the products where imported from othe store, when we export there we have all the meta. I tried and there it works fine.
I saw already this similar topic:
https://projectdmc.org/support/topic/csv-export-missing-meta-fields/
– Yes, I checked the “include all meta”. I tried multiple times.
– I already tried disabling all the other plugins and changing the theme.
Here the system report:WordPress Environment<br><br><br>WC Version: 9.0.2<br>Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.<br>Action Scheduler Version: ✔ 3.8.1<br>Log Directory Writable: ✔<br>WP Version: 6.5.5<br>WP Multisite: –<br>WP Memory Limit: 512 MB<br>WP Debug Mode: ✔<br>WP Cron: ✔<br>Language: de_DE<br>External object cache: – Server Environment<br><br>Server Info: Apache/2.4.57 (Debian)<br>PHP Version: 8.2.7<br>PHP Post Max Size: 128 MB<br>PHP Time Limit: 300<br>PHP Max Input Vars: 1500<br>cURL Version: 7.88.1<br>OpenSSL/3.0.11<br><br>SUHOSIN Installed: –<br>MySQL Version: 10.11.4-MariaDB-1~deb12u1<br>Max Upload Size: 128 MB<br>Default Timezone is UTC: ✔<br>fsockopen/cURL: ✔<br>SoapClient: ❌ Your server does not have the SoapClient class enabled - some gateway plugins which use SOAP may not work as expected.<br>DOMDocument: ✔<br>GZip: ✔<br>Multibyte String: ✔<br>Remote Post: ✔<br>Remote Get: ✔ Database<br><br>WC Database Version: 9.0.2<br>WC Database Prefix: wb1_<br>Total Database Size: 37.29MB<br>Database Data Size: 33.72MB<br>Database Index Size: 3.57MB<br>wb1_woocommerce_sessions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wb1_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wb1_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wb1_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wb1_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wb1_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_actionscheduler_actions: Data: 0.27MB + Index: 0.31MB + Engine InnoDB<br>wb1_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_actionscheduler_logs: Data: 0.20MB + Index: 0.17MB + Engine InnoDB<br>wb1_cky_banners: Data: 0.05MB + Index: 0.00MB + Engine InnoDB<br>wb1_cky_cookies: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wb1_cky_cookie_categories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB<br>wb1_gf_draft_submissions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_gf_entry: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_gf_entry_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wb1_gf_entry_notes: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_gf_form: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wb1_gf_form_meta: Data: 2.52MB + Index: 0.00MB + Engine InnoDB<br>wb1_gf_form_revisions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_gf_form_view: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_gf_rest_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_options: Data: 7.02MB + Index: 0.08MB + Engine InnoDB<br>wb1_postmeta: Data: 9.47MB + Index: 0.73MB + Engine InnoDB<br>wb1_posts: Data: 12.42MB + Index: 0.23MB + Engine InnoDB<br>wb1_rank_math_404_logs: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_rank_math_internal_links: Data: 0.22MB + Index: 0.16MB + Engine InnoDB<br>wb1_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wb1_rank_math_redirections: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_rank_math_redirections_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_sgs_log_events: Data: 0.09MB + Index: 0.05MB + Engine InnoDB<br>wb1_sgs_log_visitors: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_snippets: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_term_relationships: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wb1_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_usermeta: Data: 0.05MB + Index: 0.03MB + Engine InnoDB<br>wb1_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wb1_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB<br>wb1_wc_admin_note_actions: Data: 0.05MB + Index: 0.02MB + Engine InnoDB<br>wb1_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wb1_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB<br>wb1_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wb1_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB<br>wb1_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB<br>wb1_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB<br>wb1_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_wc_product_meta_lookup: Data: 0.06MB + Index: 0.11MB + Engine InnoDB<br>wb1_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB<br>wb1_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB<br>wb1_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB Post Type Counts<br><br>attachment: 369<br>custom_css: 1<br>customize_changeset: 43<br>nav_menu_item: 29<br>oembed_cache: 3<br>page: 67<br>post: 4<br>product: 129<br>revision: 263<br>shortcoder: 10<br>wp_block: 6<br>wp_global_styles: 1<br>wp_navigation: 1 Security<br><br>Secure connection (HTTPS): ✔<br>Hide errors from visitors: ❌Error messages should not be shown to visitors. Active Plugins (16)<br><br>Gravity Forms: by Gravity Forms – 2.8.13<br>Astra Pro: by Brainstorm Force – 4.7.1<br>Import / Export Customizer Settings: by Brainstorm Force – 1.1.0<br>CookieYes | GDPR Cookie Consent: by CookieYes – 3.2.4<br>Extra code for Dormito by Taisa: by Taisa - Raquel García Arévalo – 1.0<br>Rank Math SEO: by Rank Math – 1.0.222<br>Security Optimizer: by SiteGround – 1.5.0<br>Shortcoder: by Aakash Chakravarthy – 6.3.2<br>Webwartung mode by Taisa: by Taisa - Raquel García Arévalo – 1.0<br>Spectra: by Brainstorm Force – 2.13.8<br>UpdraftPlus - Backup/Restore: by UpdraftPlus.Com<br>DavidAnderson – 1.24.3<br><br>WooCommerce Gravity Forms Product Add-Ons: by Element Stark – 3.6.2<br>WooCommerce PayPal Payments: by WooCommerce – 2.8.1<br>WooCommerce Shipping & Tax: by WooCommerce – 2.6.1<br>WooCommerce: by Automattic – 9.0.2<br>WP-Optimize - Clean, Compress, Cache: by David Anderson<br>Ruhani Rabin<br>Team Updraft – 3.4.1 Inactive Plugins (0) Settings<br><br>API Enabled: –<br>Force SSL: –<br>Currency: EUR (€)<br>Currency Position: right_space<br>Thousand Separator: .<br>Decimal Separator: ,<br>Number of Decimals: 2<br>Taxonomies: Product Types: external (external)<br>grouped (grouped)<br>simple (simple)<br>variable (variable)<br><br>Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)<br>exclude-from-search (exclude-from-search)<br>featured (featured)<br>outofstock (outofstock)<br>rated-1 (rated-1)<br>rated-2 (rated-2)<br>rated-3 (rated-3)<br>rated-4 (rated-4)<br>rated-5 (rated-5)<br><br>Connected to WooCommerce.com: –<br>Enforce Approved Product Download Directories: ✔<br>HPOS feature enabled: ✔<br>Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore<br>HPOS data sync enabled: – Logging<br><br>Enabled: ✔<br>Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2<br>Retention period: 30 days<br>Level threshold: –<br>Log directory size: 82 KB WC Pages<br><br>Shop base: #10 - /shop/<br>Cart: #11 - /warenkorb/<br>Checkout: #12 - /kasse/<br>My account: #13 - /mein-konto/<br>Terms and conditions: ❌ Page not set Theme<br><br>Name: Astra<br>Version: 4.7.2<br>Author URL: https://wpastra.com/about/?utm_source=theme_preview&utm_medium=author_link&utm_campaign=astra_theme<br>Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme<br>WooCommerce Support: ✔ Templates<br><br>Overrides: – WooCommerce PayPal Payments<br><br>Onboarded: ✔<br>Shop country code: DE<br>WooCommerce currency supported: ✔<br>Advanced Card Processing available in country: ✔<br>Pay Later messaging available in country: ✔<br>Webhook status: –<br>PayPal Vault enabled: –<br>ACDC Vault enabled: –<br>Logging enabled: ✔<br>Reference Transactions: –<br>Used PayPal Checkout plugin: –<br>Subscriptions Mode: Disabled Admin<br><br>Enabled Features: activity-panels<br>analytics<br>product-block-editor<br>coupons<br>core-profiler<br>customize-store<br>customer-effort-score-tracks<br>import-products-task<br>experimental-fashion-sample-products<br>shipping-smart-defaults<br>shipping-setting-tour<br>homescreen<br>marketing<br>mobile-app-banner<br>navigation<br>onboarding<br>onboarding-tasks<br>product-custom-fields<br>remote-inbox-notifications<br>remote-free-extensions<br>payment-gateway-suggestions<br>shipping-label-banner<br>subscriptions<br>store-alerts<br>transient-notices<br>woo-mobile-welcome<br>wc-pay-promotion<br>wc-pay-welcome-page<br><br>Disabled Features: minified-js<br>new-product-management-experience<br>pattern-toolkit-full-composability<br>product-pre-publish-modal<br>settings<br>async-product-editor-category-field<br>launch-your-store<br>product-editor-template-system<br><br>Daily Cron: ✔ Next scheduled: 2024-07-05 08:58:06 +02:00<br>Options: ✔<br>Notes: 66<br>Onboarding: skipped Action Scheduler<br><br>Canceled: 2<br>Oldest: 2024-06-10 10:59:43 +0200<br>Newest: 2024-06-10 17:46:27 +0200<br><br>Complete: 750<br>Oldest: 2024-06-10 10:58:30 +0200<br>Newest: 2024-07-04 14:28:28 +0200<br><br>Failed: 9<br>Oldest: 2024-06-11 08:13:04 +0200<br>Newest: 2024-06-25 15:56:43 +0200<br><br>Pending: 2<br>Oldest: 2024-07-05 10:49:22 +0200<br>Newest: 2024-07-05 10:49:22 +0200 Status report information<br><br>Generated at: 2024-07-04 14:32:15 +02:00<br>