Hey there,
I’ve purchased a SliceWP Lifetime Pro Plus license for clients work. On a project I’ve activated Lifetime commissions, recurring commissions and Multi-level Affiliates. Also in the General Settings I’ve activated all 3 toggles to enable users to be automatically registered as Affiliates when creating accounts.
I have the following issue: when a visitor gets affiliated with a link to purchase a product, the visitor will be converted to a customer (gets registered) and the affiliate partner receives the right recurring & lifetime commission. However, the new customer is now also a fresh affiliate partner but not in the Multi-level structure where he was recommended by or hasn’t got any automatically assigned Parent Affiliate. He is just a stand alone affiliate now even though he should have been registered under the person he was recommended by.
Did I miss out on a setting or add-on? Let me know!