Multilingual feed error and GMC file extract

Hello,

Thanks for reaching out!

1. We have 2 languages (EN and FR) and 25 products (the same one)

With WooCommerce by default, there is only one language, and it looks like you’re using a third-party multilingual plugin to add more languages.

On our side, we will not be able to guarantee compatibility with third-party plugins I’m afraid, and code customization might be necessary in order to make sure that languages added by the multilanguage plugin are correctly recognized by the Google Listings and Ads extension.

Such customization is not covered under our support policy, however, if you decide to pursue such functionality and find yourself in need of help with the code – I’d recommend reaching out to someone from our customizations page: .

2. The feed extract downloaded from GMC is unusable. Is it possible to obtain a clean file while using this plugin?

That functionality is not currently available in the plugin. I would recommend reaching out to Google Merchant Center’s support team to share that feedback regarding the feed download.

Please let us know if we can be of any further assistance.

Best,

Understood, thanks for the quick answer

I’m glad we were able to help, @orion1212! If you have a few minutes, we’d love if you could leave us a review:

Thank you. 🙂

 

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