Hola @fernandot 👋
Thank you for bringing this to our attention. It sounds related with the subscription functionality at the site, though.
Could you please share with us the logs, if available.
Also, just to clarify, did you already have a chance to reach out to YITH’s support channel about this, or otherwise? I see there is YITH WooCommerce Subscription Premium activated on the Checkout page.
Version 8.5.0 of WooCommerce Stripe Payment Gateway brought some changes with regard to subscriptions.
I hope this is helpful! We look forward to your response. In the meantime, please let us know if you have any further questions or concerns.
Hi there 👋
Please (both) contact us at WooCommerce.com > My Account > Support. You may need to create an account before you can access that page.
Please include a link to this forum thread, so that we can keep track of what’s already been done.
We will be able to help you further there.
@fernandot i have removed your post with logs, please sanitize sensitive data (such as customer’s PII) before posting to public places.
@dlmino please do not jump into other user topics, your replies will be removed here. start your own topic. https://projectdmc.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too
@moderator Thank You 😉
Fantastic, @fernandot 💃
I’ll go ahead with marking this thread as resolved now.
Feel free to post back here, with how the issue was resolved, once troubleshooting is completed! 😃