My Ultimate Member Users Page Sometimes Comes Up Completely Blank. Can Someone Suggest A Solution?

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I’ve put together a page using Ultimate Member and it is 95% functional but I’ve just encountered a bug: the user page is set up the way it’s meant to be (I guess) – **Ultimate Member** \>> **Settings** \>> **General** \>> **Pages** \>> **User Page** and then it’s set to a page I’ve created under “Pages”. All good – it actually works – MOST of the time.

But two users have described registering, then coming back later and logging in, then going to the users page, and it’s just blank. Under normal circumstances, it has around six users listed there. I can see it from my side and the client I built it for saw it in the beginning, and sees it most of the time, but will sometimes, as I say, just get a blank page.

We’ve gotten this result on Chrome and IE/Edge. It seems to happen only to someone after they log in. They’ll log in, then go to the users page and see nothing. One person suggested it might be the Members Directory section not being configured but I’ve been through it from top to bottom and there’s nothing special about it.

Is this a common issue? Can someone make my day by saying there’s a documented solution for this?

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