[ad_1]
I have actived SMTP mail and the website is sending all mails except the admincm change email.
I checked some tutorials online but they involve using PHP My Admin to change the email in the directory. Im not able to access the PHPMyadmin as I’m not using a cpanel hosting. (Im on cloudways)
In cloudways I accessed the SQL database and changed the admin email in wp_options. In the WP admin settings the email has changed but its not sending admin emails to the new id.
What else can I try to solve this issue? Im not a technically sound person. So all this technical stuff is way over my head.
[ad_2]
I had this issue recently. You can update it manually in the options table in the database.
In Cloudways go to your application settings then look for the ‘default sender’ setting and make sure that’s set to an email that uses the same domain as the site.
Alternatively use the elastic email addon in Cloudways it will route your email through elastic emails smtp servers all you need to do is verify the domain and it’s dirt cheap it’s only $0.10 per 1000 emails.
Also you can access sftp through Cloudways by adding sftp credentials from Access details>Application Credentials. Then just use an ftp client like fillazilla or cyberduck to access your file directory.
Alternatively you can use thier chat support as they will no doubt have it sorted for you in minutes
Go to `example.com/wp-admin/options.php` Control+F admin and change the admin email there.
You can also go to the same page by going into Settings -> General -> remove the `-general` from the URL.
It will change the email without requesting confirmation. It will only send a notification to the previous admin email, that it was changed.