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Hello,
It appears that there might be a caching issue causing the discrepancy between the form’s appearance on the front end and in the admin preview screen. This is a common reason for such differences.
To resolve this, please try the following steps:
- Clear your browser cache.
- Clear your server cache or any caching plugins you may be using.
If these steps do not resolve the issue, I recommend reaching out to our Customer Success team. They can provide more advanced troubleshooting and assistance to help you get your forms displayed correctly in the WordPress admin area.
We’re here to assist you, so don’t hesitate to contact us for further support.