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Hello @hugosilva23,
When you activate the Koko Analytics plugin, it will try to get the user with role administrator and add the manage_koko_analytics and view_koko_analytics capabilities to that user.
So you could try deactivating (not uninstalling, as that will wipe your data) and then re-activating the plugin to see if that adds the required capabilities.
Alternatively, you can use a plugin like User Role Editor to add these capabilities to your desired user roles.
Hope that helps, good luck!