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Hey @bl4d30r,
Thank you for reaching out! This seems to most likely be due to a conflict with other plugins or lazy loading. We are not allowed to provide support for pro versions of our plugins on the forums here however, so please reach out to us using the support form found here and add your license as well as System Info from the plugin’s ‘Help’ page.
Many thanks,
Joel
Hello,
Thank you for your response.
I have already tried this. In the last step, the support form cannot be submitted. It briefly shows a loading circle and then nothing happens. For this reason, I am reaching out this way.