Hey there, @hilaryrodriguez! Thanks for contacting us. I’m happy to help you.
As I understand this issue is only happening with PayPal, correct?
Other payment gateways/methods are working correctly?
If that’s the case, it seems the issue is specifically with PayPal.
Can you please reach out to their support forum here so they can assist you further?
As per forum guidelines, in this forum we can only help with the core WooCommerce plugin and its features, so issues with third-party plugins need to be on their specific forum.
Please let us know if there’s anything else we can do to help or if you have any questions.
Have a wonderful day!
Yes, the issue is with the PayPal plugin. I wasn’t sure exactly where to look for support so thank you for providing the link!
Hey, @hilaryrodriguez!
No worries, I’m glad I could guide you on the right direction 😃
I’m going to close this thread now, okay? Please let us know if we can do anything else to help.
Have a wonderful day!