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Hola,
estamos teniendo un problema en algunos pedidos, y es que a la hora de finalizar la compra aparece el mensaje “Gracias por su compra, ahora está siendo redirigido a Servidred/Redsys para realizar el pago”, pero la redirección no llega a realizarse nunca.
No nos está pasando siempre, de hecho no hemos sido capaces de reproducir el error. Pero varios clientes nos han informado que les ha ocurrido.
Copio el log generado para una de las compras que no se redirigieron. Se crea correctamente la información del pago pero no llega a recibirse respuesta, puesto que no se llega a redirigir a Redsys.
Muchas gracias y saludos.
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - Once upon a time
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - Generating receipt_page
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - // 04-23-2024 @ 09:17:51 - Doing payment by redirection 04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - Generating Redsys Form
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - Checking user test
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - User test Disabled.
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - USER SHA256 NOT Test.
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - Checking user test
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - User test Disabled.
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - URL Live RD
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - Making redsys_args
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - Checking user test
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - User test Disabled.
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 - USER SHA256 NOT Test.
04-23-2024 @ 09:17:51 - //
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:17:51 - Generating payment form for order 56491. Sent data: Array
(
[Ds_SignatureVersion] => HMAC_SHA256_V1
[Ds_MerchantParameters] => 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
[Ds_Signature] => EkWhpoz7j+FwgORHja2DDxVwRkMkfUCFO9z5zfMbP9M=
)
04-23-2024 @ 09:17:51 - Helping to understand the encrypted code:
04-23-2024 @ 09:17:51 - set_transient: faaB4VIbkJomkHn0Ez6/xlG3mdFViDch
04-23-2024 @ 09:17:51 - DS_MERCHANT_AMOUNT: 6688
04-23-2024 @ 09:17:51 - DS_MERCHANT_ORDER: 420000056491
04-23-2024 @ 09:17:51 - DS_MERCHANT_MERCHANTCODE: 034812420
04-23-2024 @ 09:17:51 - DS_MERCHANT_CURRENCY: 978
04-23-2024 @ 09:17:51 - DS_MERCHANT_TRANSACTIONTYPE: 0
04-23-2024 @ 09:17:51 - DS_MERCHANT_TERMINAL: 1
04-23-2024 @ 09:17:51 - DS_MERCHANT_MERCHANTURL: https://tienda.espressa.es/?wc-api=WC_Gateway_redsys
04-23-2024 @ 09:17:51 - DS_MERCHANT_URLOK: https://tienda.espressa.es/finalizar-compra/pedido-recibido/56491/?key=wc_order_OHURQthUdp0z4&utm_nooverride=1
04-23-2024 @ 09:17:51 - DS_MERCHANT_URLKO: https://tienda.espressa.es/tu-carrito/?cancel_order=true&order=wc_order_OHURQthUdp0z4&order_id=56491&redirect&_wpnonce=81e8c28890
04-23-2024 @ 09:17:51 - DS_MERCHANT_CONSUMERLANGUAGE: 1
04-23-2024 @ 09:17:51 - DS_MERCHANT_PRODUCTDESCRIPTION: Orden 56491
04-23-2024 @ 09:17:51 - DS_MERCHANT_MERCHANTNAME: espressa.es
04-23-2024 @ 09:17:51 - SECRETSHA256: faaB4VIbkJomkHn0Ez6/xlG3mdFViDch
04-23-2024 @ 09:17:51 - DS_MERCHANT_TITULAR: LOPEROMATRANS S. L.
04-23-2024 @ 09:17:51 -
04-23-2024 @ 09:18:10 -
04-23-2024 @ 09:18:10 - //
04-23-2024 @ 09:18:10 - Once upon a time
04-23-2024 @ 09:18:10 - //
04-23-2024 @ 09:18:10 -The page I need help with: [log in to see the link]