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Hi @alaindmn,
Greetings from CookieYes!
Thank you for reaching out to us. However, it seems like you have purchased our pro version of the plugin. As this is the support forum for our free version, we would advise you to contact our pro plugin support team to get help with your query. They will be better equipped to assist you with your issue. You can find the contact information for our pro plugin support on our website. If you have any other questions or concerns, feel free to ask.