Hi @petvideoverify , I’m really sorry you are facing issues.
There must be some misunderstanding here because if you have reached us, then you should be getting a response from us within 24 hours (on weekdays). If you haven’t heard back from us, there could be reasons such as the response going to Spam, or the email you provided on our support ticket being incorrect.
We really want all our users to be able to use the plugin to grow their business.
Can you please reach us via email one more time?
If you want a refund, that is fine. We understand. But that will be handled via our support. This forum is for free users only. So please email us directly with details on what issues you are facing and your request. Then we will help you out promptly.
Thanks.