Hi @kimf
Please send us the troubleshooting text, which you can copy from the “Advanced” tab of the plugin, in the “Troubleshooting” box, by clicking “Copy to clipboard,” so we can assist you further.
https://snipboard.io/BbziPU.jpg
https://snipboard.io/qX3sQu.jpg
Best regards,
Laca from Trustindex
URL: https://shop.prodesign.dk
MySQL Version: 8.0.37
WP Table Prefix: clk_2b1137c5fb_
WP Version: 6.6.2
Server Name: shop.prodesign.dk
Cookie Domain: shop.prodesign.dk
CURL Library Present: Yes
CSS path: /var/www/prodesign.dk/shop/wp-content/uploads/trustindex-google-widget.css
PHP Info:
Version: 8.1.29
Memory Usage: 18.79MB
Memory Limit: 2048M
Max Upload Size: 1024M
Max Post Size: 1024M
Allow URL fopen: On
Allow URL Include: Off
Display Errors: On
Max Script Execution Time: 600 seconds
WP_HTTP_BLOCK_EXTERNAL: not defined
WP_ACCESSIBLE_HOSTS: not defined
Plugin: Widgets til Google anmeldelser
Plugin Version: 12.4.3
Options:
active: 1
page-details: {
“id”: “ChIJP86zr7BQUkYRReImRDCygLQ”,
“name”: “\”Prodesign Skilte\””,
“avatar_url”: “https:\/\/lh6.googleusercontent.com\/-lLgh09awKsQ\/AAAAAAAAAAI\/AAAAAAAAAAA\/_2jha5PwTvY\/s160-c-k-mo\/photo.jpg”,
“write_review_url”: “https:\/\/www.google.com\/maps\/place\/\/data=!4m3!3m2!1s0x465250b0afb3ce3f:0xb480b2304426e245!12e1”,
“address”: “Roskildevej 16, 2620 Albertslund, Denmark”,
“rating_number”: “26”,
“rating_score”: “5”,
“timestamp”: 0
}
subscription-id:
proxy-check:
style-id: 5
review-content:
RATING_TEXT
På basis af RATING_NUMBER anmeldelser
%reviewer_name%
%created_at%
%text%
Hi @kimf
Unfortunately, the post cut off part of the text, so to help with troubleshooting, could you please paste the entire troubleshooting text?
You can conveniently do this by using Pastebin.
Simply copy the troubleshooting text, paste it on the site, and share the link with us.
This will help us review all the details thoroughly and respond with a precise solution as quickly as possible.
Thank you for your cooperation!
Laca from Trustindex
Hi @kimf
We’re happy to let you know that we’ve identified and resolved the issue, which was caused by the lazy load plugin. We’ve taken care of it, so could you please check on your end to see if everything is now working as expected?
Thank you for your patience, and feel free to reach out if there’s anything more we can assist you with. We’re here to help!
Best regards,
Laca from Trustindex