Once a month “Site is Offline” errors

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Hello all – need some help on my website having the following error every month or so. I can’t figure out why. I have all plugins to only update manually (vs automatically). I’m on WPengine. But randomly, every 3-5 weeks, our website is down for \~10-60 minutes, for no reason I can think of. We’ve had multiple developers looking at the solution, and no one has figured it out.

Any ideas?

Thanks for any help…

https://preview.redd.it/fvy1s5ylnm1d1.png?width=1206&format=png&auto=webp&s=dc847f36d362ea950e260c4ba968c4443cef5d3b

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