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Sometimes when the customers adds an order note in checkout it’s being lost, because of the previously mentioned issues with the cart not refreshing and storing data added to the “Woo parts” of the checkout.
Tested and confirmed with just Storefront, Woo and Svea active.
Go to checkout and start the payment, select t.ex. card payment and select ‘Go to payment’ in Svea Checkout. When the card fields open, add a order note, and then complete the payment – and the order note is lost.