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Dear support,
When creating a packing slip for an order with a partial refund, the refund is not taken into consideration.
Consider this scenario:
- Customer place an order
- A partial refund is created
- The Packing Slip is printed
- The order will be prepared including the refunded item!
I found a previous topic related to invoices, but this is about packing slips that has affects the operations.
Do you have a solution for this?
Is this a bug?
Thanks
Daniele