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Hello people.
I’m updating plugins one-by-one on a site that has not been updatede in some time. And suddenly after updating one plugin, I’m not longer able to access the admin page. I just get a Blank White page, with no error codes. When the white page of dearth appears, i have always been able to acces the admin controls and accessed my backup, and revert back. But i cant do that now, so what do i do?
The website is no longer visble either.
Thanks in advance!
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Well you just learned a lesson in CYA, always back up and know your process to restore before you do these things. Also best to test these on a staging or local dev environment first.
If you are doing this for a client, you need to get them to either give you access to hosting or put you in touch with their support to get you access, there’s no other way around it if you have no access.
Also, ask host if they have a backup, most hosts will have their own backups.
If you have access to the hosting, I.e. CPanel, you will find a file called maintenance in the root folder of the site. Delete that file and the site will work as before. When updating plug-ins, WordPress goes into maintenance mode and creates a file with said name. It deletes it upon completion of the updates.
I have experienced this a few times and was able to resolve it this way each time.