Hi @lexlawnl!
Please send us the whole troubleshooting text!
https://snipboard.io/jbQgkG.jpg
https://snipboard.io/JIlY2m.jpg
Feel free to write us, if you need further assistance,
Trustindex
Hi there,
Thank you! Can I send you this information via e-mail? This is a lot of text about our company which I wouldn’t like to be available here.
Best regards, Stefania
Problem solved: the js code has to be injected into the page by using the Raw HTML plug. without the plug, your js cannot be inserted into wpbakery. I think it’d be a good idea to add this information to your install guide
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