My digital product download links don’t work when the plugin is activated.
Instead, the following error message is displayed:
“Invalid download link. Go to shop.”
This problem occurs on the order “Thank You” page, and in the confirmation emails sent to the customer.
But the links work perfectly on the customer’s account page.
And all links work when the Freesoul plugin is deactivated.
I was able to isolate this problem by switching all other plugins on and off.
All plugins and themes have been updated.
Please advise on how I can resolve this.
P.S.: The site is currently live, but the link provided automatically adds a free test product to the checkout page so the problem can be recreated without a payment method.
The page I need help with: [log in to see the link]