Hi @gennifer1
I’m sorry to hear that you ran into issues with this!
This plugin should not slow the performance of the site, but any new addition to the site could have an impact. Adding ANY code to a site, whether it’s our plugin or not, can have an impact. The performance of a site is based MORE on the hosting hardware, and the other plugins you may have installed.
The best practice would be to DEACTIVATE and DELETE any plugins you’re not using at all. And any plugins that aren’t critical to the site should also be removed. Too many plugins can cause issues, as can conflicts. A conflict test may determine if a single plugin is causing speed issues. We have instructions for that here:
Another thing to check is the size of your images — very large images will definitely slow down the directory – under 150kb is best. We have recommendations for images sizes here: https://businessdirectoryplugin.com/knowledge-base/appearance-tab/#Image_Size_Recommendations
Additionally, you can install the Query Monitor plugin and determine what the top slow queries are. If you are unable to decipher those results, you can send those in and we’ll have a look.
Finally, it’s possible that something else is going on. If you’ve tried these things and you’re still having speed issues, we would like to troubleshoot this issue with you further.
Please contact us directly and include a link to this forum thread here: http://businessdirectoryplugin.com/contact/
Best,
The plugin is NOT impacting the performance of the live site, but navigating the business directory setting and listings in the back end is painfully slow.