Pop-up not responsive on mobile screen

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Plugin Support
Jasmine

(@hyenokian)

Dear @romanovwp,

Thank you for the topic.

We checked the case and noticed that there is a cover image set on your Background Image. This is the reason, the image is cut off.

Please set Contain for the Background image sizing option so that the image can completely fit in. 

See the screenshot below:

As to the mobile width. You can reduce the size and set, for example, 90% for the Max-width for mobile option.

See the screenshot below:

Thank you.

Thank you so much for your quick reply, appreciated! I had noticed that setting before, but thought that I would get white borders at the right and left hand side of the image. On desktop good; now trying to figure out how I can get rid of the white borders on top and bottom of image on mobile. Anyway, it looks already way better!

Plugin Support
Jasmine

(@hyenokian)

Dear @romanovwp,

Thank you for your reply.

You can configure the mobile height size with the Height / On mobile option. You can set it, as, for example, 390px.

See the screenshot below:

Thank you.

Dear Jasmine,

That did the trick, thank you so much! I need more features for another client’s website pop-up soon, and given your excellent support I’ll buy the business version from you guys. Thank you very much again.

 

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