Pro license not accepted after plugin update

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Hi @lockedm
I recently introduced a new payment processor and didn’t properly grandfather in old Pro version users. Fortunately, i fixed this over the weekend with version 2.13.2. In order to get your pro version activated again you have to go through these steps:

  • scroll to bottom and download from select under “Please select a specific version to download.”
  • Plugins > Add New > Click “Upload Plugin” button at the top and upload the version 2.12.3 zip file
  • Reload page and verify your pro version is active or resubmit your pro activation code
  • Upgrade to version 2.13.2 from the Plugins > Installed Plugins page

Let me know if this works for you. I’ll pin this topic for other people experiencing this issue.

  • This reply was modified 2 hours, 21 minutes ago by rpetersen29.
  • This reply was modified 2 hours, 7 minutes ago by rpetersen29.

This has fixed it. thanks for the quick reply.

 

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