Problem when accessing reports | WordPress.org

Thread Starter
serest

(@serest)

Thread Starter
serest

(@serest)

              # Matomo
  • Versión del plugin Matomo: 5.1.0
  • Config existe y se puede escribir el él.: Sí (“$abs_path/wp-content/uploads/matomo/config/config.ini.php” )
  • JS Tracker existe y se puede escribir el él.: Sí (“$abs_path/wp-content/uploads/matomo/matomo.js” )
  • Directorios del plugin: Yes ([{“pluginsPathAbsolute”:”$abs_path\/wp-content\/plugins\/matomo\/plugins”,”webrootDirRelativeToMatomo”:”..\/plugins”}])
  • Escritura en el directorio Tmp: Yes ($abs_path/wp-content/cache/matomo)
  • Versión de Matomo: 5.1.0
  • idSite del blog de Matomo: 1
  • Versión instalable de Matomo: 5.1.0 (Install date: 2024-06-25 21:57:07)
  • Upgrades outstanding: No
  • Upgrade in progress: No

Endpoints

  • Matomo JavaScript Tracker URL: ($site_url/wp-content/uploads/matomo/matomo.js)
  • Matomo JavaScript Tracker – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)
  • Matomo HTTP Tracking API: ($site_url/wp-content/plugins/matomo/app/matomo.php)
  • Matomo HTTP Tracking API – WP Rest API: ($site_url/wp-json/matomo/v1/hit/)

Crons

  • Hora del servidor: 2024-06-26 03:22:09
  • Hora del blog: 2024-06-25 22:22:09 (Las fechas a continuación se muestran en la zona horaria del blog)
  • Sync users & sites: Next run: 2024-06-26 21:59:31 (23 horas 37 min) ( Last started: 2024-06-25 21:59:31 (-22 min 38s). Last ended: 2024-06-25 21:59:31 (-22 min 38s). Interval: daily)
  • Archive: Next run: 2024-06-25 22:57:09 (35 min 0s) ( Last started: 2024-06-25 21:57:11 (-24 min 58s). Last ended: 2024-06-25 21:57:11 (-24 min 58s). Interval: hourly)
  • Update GeoIP DB: Next run: 2024-07-25 21:59:31 (29 días 23 horas) ( Last started: 2024-06-25 21:59:31 (-22 min 38s). Last ended: 2024-06-25 21:59:34 (-22 min 35s). Interval: matomo_monthly)

Comprobaciones obligatorias

  • Versión PHP >= 7.2.5: ok
  • PDO extensión: ok
  • PDO\MYSQL extensión: ok
  • MYSQLI extensión: ok
  • Otras extensiones requeridas: ok
  • Funciones requeridas: ok
  • Configuración PHP solicitada (php.ini): ok
  • Directorios con acceso de escritura: ok
  • Directorios con derechos de escritura para Administrador de etiquetas: ok

Comprobaciones opcionales

  • 64-bit PHP Binary: ok
  • Estado del rastreador: ok
  • Límite de memoria: ok
  • Zona Horaria: ok
  • Abrir URL: ok
  • GD > 2.x + Freetype (gráfica): ok
  • Otras extensiones: ok
  • Warning Otras funciones: warning (shell_exec It is recommended to turn on this PHP built-in function. Read this to learn more. set_time_limit mail parse_ini_file glob gzopen md5_file )
  • Filesystem: ok
  • Ultimo archivado completado exitosamente.: ok
  • Capacidades de la base de datos: ok
  • Tamaño máximo del paquete: ok
  • Geolocalización: ok
  • Actualizar sobre HTTPS: ok
  • Mobile Messaging SMS Provider: ok
  • Supports Async Archiving: No
  • Async Archiving Disabled in Setting: No
  • Location provider ID: geoip2php
  • Location provider available: Yes
  • Location provider working: Yes
  • Matomo URL: Yes ($site_url/wp-content/plugins/matomo/app/)

Matomo Settings

  • Track mode: default
  • Track ecommerce: Yes
  • Track codeposition: footer
  • Track api endpoint: default
  • Track js endpoint: default
  • Version history: 5.1.0
  • Core version: 5.1.0
  • Last tracking settings update: 1719370771
  • Last settings update: 1719370771

Logs

WordPress

  • Home URL: $site_url
  • Site URL: $site_url
  • WordPress Version: 6.5.5
  • Number of blogs: 1
  • Multisite Enabled: No
  • Network Enabled: No
  • WP_DEBUG: No
  • WP_DEBUG_DISPLAY: Yes
  • WP_DEBUG_LOG: No
  • DISABLE_WP_CRON: –
  • FORCE_SSL_ADMIN: Yes
  • WP_CACHE: Yes
  • CONCATENATE_SCRIPTS: –
  • COMPRESS_SCRIPTS: –
  • COMPRESS_CSS: –
  • ENFORCE_GZIP: –
  • WP_LOCAL_DEV: –
  • WP_CONTENT_URL: $site_url/wp-content
  • WP_CONTENT_DIR: $abs_path/wp-content
  • UPLOADS: –
  • BLOGUPLOADDIR: –
  • DIEONDBERROR: –
  • WPLANG: –
  • ALTERNATE_WP_CRON: –
  • WP_CRON_LOCK_TIMEOUT: 60
  • WP_DISABLE_FATAL_ERROR_HANDLER: –
  • MATOMO_SUPPORT_ASYNC_ARCHIVING: –
  • MATOMO_ENABLE_TAG_MANAGER: –
  • MATOMO_SUPPRESS_DB_ERRORS: –
  • MATOMO_ENABLE_AUTO_UPGRADE: –
  • MATOMO_DEBUG: –
  • MATOMO_SAFE_MODE: –
  • MATOMO_GLOBAL_UPLOAD_DIR: –
  • MATOMO_LOGIN_REDIRECT: –
  • Permalink Structure: /%postname%/
  • Possibly uses symlink: No
  • Upload base url: $site_url/wp-content/uploads
  • Upload base dir: $abs_path/wp-content/uploads
  • Upload url: $site_url/wp-content/uploads/2024/06
  • Custom upload_path:
  • Custom upload_url_path:
  • Compatible content directory: Yes
  • WP_Filesystem Initialized: Yes

WordPress Plugins

  • Advanced Shipment Tracking for WooCommerce: 3.5.3
  • AeroCheckout: Custom WooCommerce Checkout Pages: 3.4.0
  • All-in-One WP Migration: 7.78 (Network enabled)
  • CartFlows: 1.11.15
  • CartFlows Pro: 1.11.14
  • Checkout Field Editor for WooCommerce: 1.9.1
  • Code Snippets: 3.5.0
  • Easy Product Bundles for WooCommerce: 3.5.0
  • Elementor: 3.16.3
  • Elementor Pro: 3.7.2
  • Free Shipping Label: 2.6.13
  • Loco Translate: 2.6.6
  • Matomo Analytics – Ethical Stats. Powerful Insights.: 5.1.0
  • myStickymenu: 2.6.4
  • Photo Reviews for WooCommerce: 1.2.9
  • Product Feed PRO for WooCommerce: 12.9.5
  • SiteGround Optimizer: 7.4.1
  • Spectra: 2.7.9
  • Starter Templates: 3.4.1
  • Upsell Order Bump Offer for WooCommerce: 2.2.6
  • Variation Images Gallery for WooCommerce: 2.3.6
  • Variation Swatches for WooCommerce: 2.0.26
  • WooCommerce: 8.1.1
  • WooCommerce Cart Abandonment Recovery: 1.2.25
  • WooCommerce Direct Checkout: 3.2.4
  • WooCommerce Notification Premium: 1.4.6
  • WooCommerce Order Status Manager: 1.13.2
  • WPCode Lite: 2.1.2
  • WPForms: 1.7.5.3
  • WP Mail SMTP: 3.9.0
  • WPvivid Backup Plugin: 0.9.91
  • YITH WooCommerce Product Bundles: 1.27.0
  • Active Plugins: 29 (all-in-one-wp-migration:7.78 astra-sites:3.4.1 cartflows-pro:1.11.14 cartflows:1.11.15 code-snippets:3.5.0 easy-product-bundles-for-woocommerce:3.5.0 elementor-pro:3.7.2 elementor:3.16.3 free-shipping-label:2.6.13 insert-headers-and-footers:2.1.2 loco-translate:2.6.6 matomo:5.1.0 mystickymenu:2.6.4 sg-cachepress:7.4.1 ultimate-addons-for-gutenberg:2.7.9 upsell-order-bump-offer-for-woocommerce:2.2.6 woo-advanced-shipment-tracking:3.5.3 woo-cart-abandonment-recovery:1.2.25 woo-checkout-field-editor-pro:1.9.1 woo-photo-reviews:1.2.9 woo-product-feed-pro:12.9.5 woo-product-variation-gallery:2.3.6 woo-variation-swatches:2.0.26 woocommerce-notification:1.4.6 woocommerce-order-status-manager:1.13.2 woocommerce:8.1.1 woofunnels-aero-checkout:3.4.0 wpforms:1.7.5.3 wpvivid-backuprestore:0.9.91)
  • Theme: astra (astra)

Server

  • Server Info: LiteSpeed
  • PHP OS: Linux
  • PHP Version: 7.4.33
  • PHP SAPI: litespeed
  • PHP Binary Name: /usr/local/bin/lsphp
  • PHP Maxmind DB extension: Not loaded
  • PHP Error Reporting: 0 After bootstrap: 0
  • Timezone: UTC
  • WP timezone: America/Bogota
  • Locale: es_ES
  • User Locale: es_ES
  • Memory Limit: 1G (At least 128MB recommended. Depending on your traffic 256MB or more may be needed.)
  • WP Memory Limit: 40M
  • WP Max Memory Limit: 1G
  • Timezone version: 2024.1
  • Time: 1719372130
  • Max Execution Time: 30
  • Max Post Size: 1G
  • Max Upload Size: 1073741824
  • Max Input Vars: 10000
  • Disabled PHP functions: Yes (show_source, system, shell_exec, passthru, exec, popen, proc_open)
  • zlib.output_compression is off: Yes
  • Curl Version: 7.61.1, OpenSSL/1.1.1k
  • Suhosin installed: No

Database

  • MySQL Version: 5.5.5
  • Mysqli Connect: Yes
  • Force MySQL over Mysqli: No
  • DB Prefix: wpp6_
  • DB CHARSET: utf8mb4
  • DB COLLATE:
  • SHOW ERRORS: No
  • SUPPRESS ERRORS: No
  • Uses Socket: No
  • Uses IPv6: No
  • Matomo tables found: 50
  • DB tables exist: Yes
  • Matomo users found: 1
  • Matomo sites found: 1
  • Permisos requeridos: OK

Browser

  • Browser: (Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/126.0.0.0 Safari/537.36)
  • Language: es,es-es,en-us,en

Thread Starter
serest

(@serest)

I tried entering from another browser and it works correctly! Thank you

 

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