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Thank you for your quick reply.
Error logs:
2022-09-03T18:07:54+00:00 CRITICAL Uncaught RuntimeException: Error saving action: MySQL server has gone away in /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:86
Stack trace:
#0 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_DBStore->save_action()
#1 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(105): ActionScheduler_ActionFactory->store()
#2 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/functions.php(54): ActionScheduler_ActionFactory->recurring()
#3 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Domain/Servic in /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 86
2022-09-03T18:07:54+00:00 CRITICAL Uncaught RuntimeException: Error saving action: MySQL server has gone away in /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:86
Stack trace:
#0 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_DBStore->save_action()
#1 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(105): ActionScheduler_ActionFactory->store()
#2 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/functions.php(54): ActionScheduler_ActionFactory->recurring()
#3 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Domain/Servic in /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 86
2022-09-03T18:07:54+00:00 CRITICAL Uncaught RuntimeException: Error saving action: MySQL server has gone away in /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:86
Stack trace:
#0 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_DBStore->save_action()
#1 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(105): ActionScheduler_ActionFactory->store()
#2 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/functions.php(54): ActionScheduler_ActionFactory->recurring()
#3 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Domain/Servic in /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 86
2022-09-03T18:07:54+00:00 CRITICAL Uncaught RuntimeException: Error saving action: MySQL server has gone away in /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php:86
Stack trace:
#0 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(177): ActionScheduler_DBStore->save_action()
#1 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/ActionScheduler_ActionFactory.php(105): ActionScheduler_ActionFactory->store()
#2 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/functions.php(54): ActionScheduler_ActionFactory->recurring()
#3 /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/woocommerce/packages/woocommerce-blocks/src/Domain/Servic in /home/733327.cloudwaysapps.com/cmtztspeqp/public_html/wp-content/plugins/seo-by-rank-math/vendor/woocommerce/action-scheduler/classes/data-stores/ActionScheduler_DBStore.php on line 86Woocommerce Status:
### WordPress Environment ###
WordPress address (URL):
Site address (URL):
WC Version: 6.8.2
REST API Version: ✔ 6.8.2
WC Blocks Version: ✔ 8.0.0
Action Scheduler Version: ✔ 3.4.0
Log Directory Writable: ✔
WP Version: 6.0.2
WP Multisite: –
WP Memory Limit: 505 MB
WP Debug Mode: –
WP Cron: ✔
Language: en_GB
External object cache: –
### Server Environment ###
Server Info: Apache/2.4.51 (Debian)
PHP Version: 7.4.30
PHP Post Max Size: 100 MB
PHP Time Limit: 300
PHP Max Input Vars: 10000
cURL Version: 7.64.0
OpenSSL/1.1.1n
SUHOSIN Installed: –
MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log
Max Upload Size: 100 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
### Database ###
WC Database Version: 6.8.2
WC Database Prefix: wpqg_
Total Database Size: 40.64MB
Database Data Size: 26.54MB
Database Index Size: 14.10MB
wpqg_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB
wpqg_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpqg_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wpqg_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpqg_td_groups: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpqg_terms: Data: 0.05MB + Index: 0.03MB + Engine InnoDB
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wpqg_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wpqg_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wpqg_yith_wcaf_payment_commission: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wpqg_yith_wcaf_payment_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wpqg_yith_ywsbs_delivery_schedules: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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wp_bv_ip_store: Data: 0.16MB + Index: 0.13MB + Engine InnoDB
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wp_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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wp_postmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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wp_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
wp_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
wp_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
wp_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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### Post Type Counts ###
acf-field: 254
acf-field-group: 8
attachment: 856
cookielawinfo: 15
course: 1
course_single: 1
courses: 1
lazyblocks: 32
ld-custom-template: 1
lesson: 13
nav_menu_item: 16
nf_sub: 17
oembed_cache: 2
page: 38
post: 32
product: 23
product_variation: 3
quiz: 12
revision: 338
seedprod: 2
sfwd-courses: 1
sfwd-lessons: 3
sfwd-topic: 7
shop_coupon: 5
shop_order: 50
shop_subscription: 2
story_single: 1
thrive_image: 1
topics: 1
tqb_quiz: 1
tqb_results: 1
tutor_enrolled: 2
wcpa_pt_forms: 2
wp_global_styles: 1
wp_quiz: 1
wpforms: 1
ywsbs_subscription: 1
### Security ###
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
### Active Plugins (23) ###
ManageWP - Worker: by GoDaddy – 4.9.14
AddToAny Share Buttons: by AddToAny – 1.8.5
Antispam Bee: by pluginkollektiv – 2.11.1
Breeze: by Cloudways – 2.0.8
GDPR Cookie Consent: by WebToffee – 2.1.2
Custom Post Type UI: by WebDevStudios – 1.13.1
Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 2.4.14
Klarna On-Site Messaging for WooCommerce: by krokedil
klarna – 1.8.0
Klarna Order Management for WooCommerce: by klarna
krokedil – 1.6.10
Klarna Payments for WooCommerce: by krokedil
klarna
automattic – 2.11.4
Lazy Blocks: by nK – 2.5.3
MalCare WordPress Security Plugin - Malware Scanner, Cleaner, Security Firewall: by MalCare Security – 4.82
Ninja Forms: by Saturday Drive – 3.6.14
Rank Math SEO PRO: by Rank Math – 3.0.19
Rank Math SEO: by Rank Math – 1.0.96
SVG Support: by Benbodhi – 2.5.1
WooCommerce Custom Product Addons (Free): by Acowebs – 2.6.8
WooCommerce Stripe Gateway: by WooCommerce – 6.7.0
WooCommerce Subscriptions: by WooCommerce – 4.5.1
WooCommerce: by Automattic – 6.8.2
WP Mail SMTP: by WPForms – 3.5.2
WPS Hide Login: by WPServeur
NicolasKulka
wpformation – 1.9.6
WPvivid Backup Plugin: by WPvivid Team – 0.9.77
### Inactive Plugins (2) ###
Tutor LMS: by Themeum – 2.0.9
Tutor LMS Pro: by Themeum – 2.0.8
### Dropin Plugins (1) ###
advanced-cache.php: advanced-cache.php
### Settings ###
API Enabled: –
Force SSL: –
Currency: GBP (£)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: course (course)
external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
### WC Pages ###
Shop base: #201 - /shop/
Basket: #202 - /cart/
Checkout: #203 - /checkout/
My account: #112 - /my-account/
Terms and conditions: ❌ Page not set
### Theme ###
Name: Infinity Creative
Version: 1.0.0
Author URL:
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build
personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
### Templates ###
Archive Template: Your theme has a woocommerce.php file. You will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.
Overrides: infinity-creative/woocommerce/archive-product.php
infinity-creative/woocommerce/cart/cart-totals.php
infinity-creative/woocommerce/cart/cart.php
infinity-creative/woocommerce/checkout/form-checkout.php
infinity-creative/woocommerce/single-product/price.php
infinity-creative/woocommerce/single-product/tabs/description.php
### Subscriptions ###
WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL:
Subscription Statuses: wc-active: 1
wc-cancelled: 1
WooCommerce Account Connected: ❌ No
Report Cache Enabled: ✔ Yes
Cache Update Failures: ✔ 0 failure
### Store Setup ###
Country / State: United Kingdom (UK)
### Subscriptions by Payment Gateway ###
Stripe: wc-active: 1
wc-cancelled: 1
### Payment Gateway Support ###
Stripe: products
refunds
tokenization
add_payment_method
subscriptions
subscription_cancellation
subscription_suspension
subscription_reactivation
subscription_amount_changes
subscription_date_changes
subscription_payment_method_change
subscription_payment_method_change_customer
subscription_payment_method_change_admin
multiple_subscriptions
### Klarna Payments Request Log ###
2022-09-06 05:15:41: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-09-06 05:15:35: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-09-06 05:15:33: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-09-06 05:15:33: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-09-06 05:15:33: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-09-06 04:48:38: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-09-06 04:48:37: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-09-06 04:47:57: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-09-06 04:47:57: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-08-15 19:26:45: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-08-01 10:03:27: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-08-01 10:03:26: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-08-01 10:03:18: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-08-01 10:02:51: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
2022-06-29 22:44:06: KP Create Session
Response code: 401
Response message: {"headers":[],"body":"<html><head><title>401 Authorization Required<\/title><\/head><body><center><h1>401 Authorization Required<\/h1><\/center><\/body><\/html>","response":{"code":401,"message":"Unauthorized"},"cookies":[],"filename":null,"http_response":{"data":null,"headers":null,"status":null}}
Correlation ID:
### Klarna Countries ###
Production Countries: GB
Test Countries: No countries selected
### Admin ###
Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
experimental-product-tour
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
wc-pay-promotion
wc-pay-welcome-page
wc-pay-subscriptions-page
Disabled Features: minified-js
settings
Daily Cron: ✔ Next scheduled: 2022-09-13 22:56:52 +00:00
Options: ✔
Notes: 100
Onboarding: completed
### Action Scheduler ###
Complete: 1,670
Oldest: 2022-08-13 19:15:31 +0000
Newest: 2022-09-13 12:00:36 +0000
Pending: 8
Oldest: 2022-09-13 20:02:19 +0000
Newest: 2022-12-01 09:05:22 +0000
### Status report information ###
Generated at: 2022-09-13 15:25:02 +00:00