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It looks like a few weeks back my products stopped syncing. It’s saying “Sync in progress” and has for days now since I started investigating. I’ve tried disconnecting all accounts and reconnecting them all.
Here’s my product feed: https://forgedbythor.com/wp-content/uploads/2023/07/product-feed.jpg
Here’s my accounts: https://forgedbythor.com/wp-content/uploads/2023/07/accounts.jpg
Here’s the system report:
WordPress Environment
WordPress address (URL):
Site address (URL):
WC Version: 7.8.2
REST API Version: ✔ 7.8.2
WC Blocks Version: ✔ 10.2.4
Action Scheduler Version: ✔ 3.5.4
Log Directory Writable: ✔
WP Version: 6.2.2
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: –
Language: en_US
External object cache: ✔
Server Environment
Server Info: Apache
PHP Version: 8.1.20
PHP Post Max Size: 256 MB
PHP Time Limit: 360
PHP Max Input Vars: 1000
cURL Version: 8.1.2
OpenSSL/1.1.1u
SUHOSIN Installed: –
MySQL Version: 5.7.42
Max Upload Size: 128 MB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔
Database
WC Database Version: 7.8.2
WC Database Prefix: wp_
Total Database Size: 47.56MB
Database Data Size: 41.85MB
Database Index Size: 5.71MB
wp_woocommerce_sessions: Data: 11.35MB + Index: 0.32MB + Engine MyISAM
wp_woocommerce_api_keys: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_order_itemmeta: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rates: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_woocommerce_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_actions: Data: 1.09MB + Index: 0.50MB + Engine MyISAM
wp_actionscheduler_claims: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_actionscheduler_groups: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_actionscheduler_logs: Data: 0.84MB + Index: 0.53MB + Engine MyISAM
wp_cartflows_ca_cart_abandonment: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_cartflows_ca_email_history: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_cartflows_ca_email_templates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_cartflows_ca_email_templates_meta: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_commentmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_comments: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_cr_local_forms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_ewwwio_images: Data: 0.36MB + Index: 0.20MB + Engine MyISAM
wp_ewwwio_queue: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_gla_attribute_mapping_rules: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_budget_recommendations: Data: 0.11MB + Index: 0.12MB + Engine MyISAM
wp_gla_merchant_issues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_shipping_rates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_gla_shipping_times: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_carts: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_mailchimp_jobs: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_automations: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_automation_runs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_automation_run_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_automation_triggers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_automation_versions: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_custom_fields: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_dynamic_segment_filters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_feature_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_mailpoet_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_newsletter_links: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_newsletter_option: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_newsletter_option_fields: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_mailpoet_newsletter_posts: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_newsletter_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_newsletter_templates: Data: 1.04MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_scheduled_tasks: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_mailpoet_scheduled_task_subscribers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_segments: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_mailpoet_sending_queues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_settings: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_statistics_bounces: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_statistics_clicks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_statistics_forms: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_statistics_newsletters: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_statistics_opens: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_statistics_unsubscribes: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_statistics_woocommerce_purchases: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_stats_notifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_subscribers: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_mailpoet_subscriber_custom_field: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_subscriber_ips: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_subscriber_segment: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_subscriber_tag: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_tags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_user_agents: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mailpoet_user_flags: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_customer_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_paymentmethod_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_payment_id_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_product_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_qbo_customers: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_qbo_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_real_time_sync_history: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_real_time_sync_queue: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_shipping_product_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_tax_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_variation_pairs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mw_wc_qbo_sync_wq_cf_map: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_mystickymenu_contact_lists: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_options: Data: 2.88MB + Index: 0.16MB + Engine MyISAM
wp_postmeta: Data: 2.05MB + Index: 0.37MB + Engine MyISAM
wp_posts: Data: 3.73MB + Index: 0.14MB + Engine MyISAM
wp_redirection_404: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_redirection_groups: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_redirection_items: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_redirection_logs: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tec_events: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_tec_occurrences: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_termmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_terms: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_relationships: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_term_taxonomy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_usermeta: Data: 0.04MB + Index: 0.03MB + Engine MyISAM
wp_users: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_admin_notes: Data: 0.04MB + Index: 0.00MB + Engine MyISAM
wp_wc_admin_note_actions: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_wc_category_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_customer_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_download_log: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_coupon_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_order_product_lookup: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_stats: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_order_tax_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_attributes_lookup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_product_download_directories: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_product_meta_lookup: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_wc_rate_limits: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_reserved_stock: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wc_tax_rate_classes: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wc_webhooks: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfblockediplog: Data: 0.07MB + Index: 0.07MB + Engine MyISAM
wp_wfblocks7: Data: 0.14MB + Index: 0.08MB + Engine MyISAM
wp_wfconfig: Data: 0.41MB + Index: 0.01MB + Engine MyISAM
wp_wfcrawlers: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wffilemods: Data: 6.71MB + Index: 0.77MB + Engine MyISAM
wp_wfhits: Data: 5.18MB + Index: 1.23MB + Engine MyISAM
wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfissues: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_wfknownfilelist: Data: 4.88MB + Index: 0.24MB + Engine MyISAM
wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wflocs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
wp_wflogins: Data: 0.08MB + Index: 0.03MB + Engine MyISAM
wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
wp_wfls_role_counts: Data: 0.00MB + Index: 0.00MB + Engine MEMORY
wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
wp_wfnotifications: Data: 0.01MB + Index: 0.00MB + Engine MyISAM
wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wfreversecache: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
wp_wfsnipcache: Data: 0.07MB + Index: 0.08MB + Engine MyISAM
wp_wfstatus: Data: 0.10MB + Index: 0.05MB + Engine MyISAM
wp_wftrafficrates: Data: 0.27MB + Index: 0.29MB + Engine MyISAM
wp_wfwaffailures: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_wpr_rocket_cache: Data: 0.01MB + Index: 0.03MB + Engine MyISAM
wp_wpr_rucss_used_css: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
wp_yoast_indexable: Data: 0.09MB + Index: 0.04MB + Engine MyISAM
wp_yoast_indexable_hierarchy: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
wp_yoast_primary_term: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
wp_yoast_seo_links: Data: 0.03MB + Index: 0.01MB + Engine MyISAM
Post Type Counts
attachment: 322
custom_css: 3
customize_changeset: 96
feedback: 193
is_search_form: 4
mailpoet_page: 1
mc4wp-form: 1
nav_menu_item: 42
oembed_cache: 1
page: 21
popup: 2
popup_theme: 8
post: 4
product: 55
product_variation: 70
product-notices-cpt: 2
revision: 353
shop_coupon: 13
shop_order: 10
shortcoder: 7
tribe_events: 15
tribe_organizer: 4
tribe_venue: 10
wp_block: 2
wp_global_styles: 3
wpcode: 5
Security
Secure connection (HTTPS): ✔
Hide errors from visitors: ✔
Active Plugins (33)
ManageWP - Worker: by GoDaddy – 4.9.17
Ivory Search: by Ivory Search – 5.5.1
Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2
Astra Pro: by Brainstorm Force – 4.1.5
Better Search Replace: by WP Engine – 1.4.2
Customer Reviews for WooCommerce: by CusRev – 5.29.3
GTM4WP: by Thomas Geiger – 1.16.2
Easy Table of Contents: by Magazine3 – 2.0.50
EWWW Image Optimizer: by Exactly WWW – 7.1.0
FooBox Image Lightbox: by FooPlugins – 2.7.25
Google Listings and Ads: by WooCommerce – 2.4.10
Site Kit by Google: by Google – 1.104.0
WPCode Lite: by WPCode – 2.0.13
Jetpack: by Automattic – 12.2.1
Mailchimp for WooCommerce: by Mailchimp – 2.8.3
MC4WP: Mailchimp for WordPress: by ibericode – 4.9.5
Product Notices for WooCommerce: by CloudRedux – 1.3.2
Redirection: by John Godley – 5.3.10
Redis Object Cache: by Till Krüss – 2.4.3
Shortcoder: by Aakash Chakravarthy – 6.2
The Events Calendar: by The Events Calendar – 6.1.2.2
Thor's Addons: by Tony Stanley – 1.0.0
Where Did You Hear About Us Checkout Field for WooCommerce: by Wooassist – 1.3.0
WooCommerce Cart Abandonment Recovery: by CartFlows Inc – 1.2.25
WooCommerce Payments: by Automattic – 6.1.1
WooCommerce PayPal Payments: by WooCommerce – 2.1.0
WooCommerce Shipping & Tax: by WooCommerce – 2.2.5
WooCommerce USPS Shipping: by WooCommerce – 4.6.1
WooCommerce - ShipStation Integration: by WooCommerce – 4.3.7
WooCommerce: by Automattic – 7.8.2
Wordfence Security: by Wordfence – 7.10.0
Yoast SEO: by Team Yoast – 20.10
WP Rocket: by WP Media – 3.14
Inactive Plugins (5)
AJAX Thumbnail Rebuild: by junkcoder
ristoniinemets – 1.14
Facebook for WooCommerce: by Facebook – 3.0.26
myStickymenu: by Premio – 2.6.3
WooCommerce Sync for QuickBooks Online - by MyWorks Software: by MyWorks Software – 2.8.0
WPFront Notification Bar: by Syam Mohan – 3.3.2
Dropin Plugins (2)
advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In
Must Use Plugins (1)
ManageWP - Worker Loader: by GoDaddy – 1.0.0
Settings
API Enabled: –
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
subscription (subscription)
variable (variable)
variable subscription (variable-subscription)
Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)
Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ✔
HPOS feature screen enabled: –
HPOS feature enabled: –
Order datastore: WC_Order_Data_Store_CPT
HPOS data sync enabled: –
WC Pages
Shop base: #459 - /shop/
Cart: #460 - /cart/
Checkout: #461 - /checkout/
My account: #462 - /my-account/
Terms and conditions: #1853 - /terms-conditions/
Theme
Name: Astra
Version: 4.1.5 (update to version 4.1.6 is available)
Author URL:
Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: ✔
Templates
Overrides: –
Subscriptions
WCS_DEBUG: ✔ No
Subscriptions Mode: ✔ Live
Subscriptions Live URL:
Subscriptions-core Library Version: 5.7.2
Subscription Statuses: –
WooCommerce Account Connected: ❌ No
Store Setup
Country / State: United States (US) — Maine
Subscriptions by Payment Gateway
Payment Gateway Support
WooCommerce Payments: products
refunds
multiple_subscriptions
subscription_cancellation
subscription_payment_method_change_admin
subscription_payment_method_change_customer
subscription_payment_method_change
subscription_reactivation
subscription_suspension
subscriptions
gateway_scheduled_payments
tokenization
add_payment_method
PayPal: refunds
products
WooCommerce PayPal Payments
Onboarded: ✔
Shop country code: US
WooCommerce currency supported: ✔
Advanced Card Processing available in country: ✔
Pay Later messaging available in country: ✔
Webhook status: –
Vault enabled: ✔
Logging enabled: –
Reference Transactions: –
Used PayPal Checkout plugin: ✔
Tracking enabled: ✔
Admin
Enabled Features: activity-panels
analytics
product-block-editor
coupons
customer-effort-score-tracks
import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page
Disabled Features: core-profiler
minified-js
new-product-management-experience
product-variation-management
settings
async-product-editor-category-field
Daily Cron: ✔ Next scheduled: 2023-03-15 16:24:13 -04:00
Options: ✔
Notes: 107
Onboarding: completed
WooCommerce Payments
Version: 6.1.1
Connected to WPCOM: Yes
Blog ID: 210534587
Account ID: acct_1MD9QvCK2dfx5S2C
Action Scheduler
Canceled: 23
Oldest: 2023-06-02 16:17:55 -0400
Newest: -0001-11-29 19:03:58 -0456
Complete: 3,560
Oldest: 2023-05-04 15:36:14 -0400
Newest: 2023-06-04 15:11:22 -0400
Failed: 83
Oldest: 2022-12-09 11:39:28 -0500
Newest: 2023-06-02 11:28:52 -0400
In-progress: 1
Oldest: –
Newest: –
Pending: 80
Oldest: 2023-06-04 23:00:00 -0400
Newest: 2023-07-04 08:22:12 -0400
Status report information
Generated at: 2023-07-05 08:34:08 -04:00
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