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Hello @birgitspeulman
the onboarding and initial synchronization should only take a few minutes (unless your hosting server is very slow), but it should not take more than 10 or 20 minutes. In your case, you don’t have that many products, so it seems the process has frozen.
I have seen in the past that you can simply refresh the page and it could restart. If it does not restart by itself, you can simply restart the process and it should continue where it got stuck.
Please try and let me know if this works the same for you.
Kind regards,
Joost
@joostvandevijver
Thanks for your quick reply. I just tried. Icould not refresh, but I logged out and in again and like magic the syncing appeared to be completed. And it is: all my products are there!
@birgitspeulman , That is so good to hear. I will mark this thread as resolved, but don’t hesitate to open a new one if you have any more questions!
Kind regards,
Joost