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I dont know anything about wordpress. So posting here I am hoping someone here can advise me.
We have a company that manages our website. Digging through emails from the previous IT person before me, I am finding the company requested the original admin account to login to wordpress. They claimed that the account had full rights to the website. The account they were using before hand had "administrator" rights to wordpress admin site. I dont like them having access to that account and would rather them use the account we setup for them.
Is there any difference between the original account setup and the administrator account we setup for them to login to the site?
Well, usually, there is a root account that is made prior to the wordpress instalation, which you put while installing it, i would suggest deleting that user (maybe), or just chaning the password of it, anyways jusy the heads up, whoever you put to have that “administrator” role, will have the full access of it…
Manages our website ….. maybe you should trust them? Seems they know more than you. You might want to check contracts. Changing anything could lead to website go down, without anybody able te rectify the situation.