Recaptcha “Please confirm you are not a robot”


I am facing a problem that has been reported before on this forum, but the solutions that are posted do not solve the problem for me.

The problem is that for some users, when they try to register, they get a message “Please confirm you are not a robot” without any option to proceed. I cannot reproduce the problem, but these users report it to be consistent.

I am using:

  • UM 2.5.4
  • UM Recaptcha 2.3.1

I am NOT using SiteGround

What I have done so far:

Any help is appreciated, thanks!

The page I need help with: [log in to see the link]


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