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Hi @razel16dcm, thanks for reaching out! WooCommerce Subscriptions is a premium extension, support for which is provided via the WooCommerce.com account of the account that holds the active license for it.
Kindly log into that account on WooCommerce.com and submit a support request via the Get support tab. We look forward to hearing from you!
I’ll close this thread and anticipation for it the issue being resolved via email.