Dear Support Team,
We have made the last upgrade to 2.4.2 and we have lost access to the website.
After a reinstall the issue remains and we only can put the website working with a server restart and without the REDIS OBJECT CACHE plugin.
The pages shows the following message “Service Unavailable The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.”
At the server side, the redis service (redis_version:7.0.11) it’s working fine as usual and there were no changes at server or WordPress (where we have):
define( ‘WP_REDIS_PREFIX’, ‘my-moms-site’ );
define( ‘WP_REDIS_DATABASE’, 0 ); // 0-15
define( ‘WP_REDIS_TIMEOUT’, 1 );
define( ‘WP_REDIS_READ_TIMEOUT’, 1 );
define( ‘WP_REDIS_PATH’, ‘/var/run/redis/redis.sock’ );
define( ‘WP_REDIS_SCHEME’, ‘unix’ );
Can you help?
Thanks
Nicole
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