By default, your subscription will be set to automatically renew 12 months after purchase. To prevent this, simply log in to your account area and navigate to the subscriptions page. Once you access your subscription, click on the “Cancel” button. With automatic renewals turned off, your subscription will end at the end of the 12-month period. However, it will still be possible to manually renew or enable automatic updates again by clicking on the “Reactivate” button.
Remember that without an active subscription, Joinchat will still work on your website, but you will lose:
- Updates, including new features and compatibility with future versions of WordPress and Joinchat
- Bug fixes, such as security fixes
- Joinchat PREMIUM Support
- Product downloads from your Joinchat account
Hi thanks but you are not replying to my question at all. we longer have the website anymore but we are charged with the renewal due to the auto-renewal set to on. How do we get a refund? We are already CHARGED, but we not longer using it. kindly assist us with the refund.
Hi again. This is a support forum for the free Joinchat plugin, if you have questions about the premium version you must open a support ticket at
I hope I could have been able to help you better this time. Have a good day.