Hello,
Received a review today and imported it.
For the first time in our experience the review has a green “verified” check mark next to it.
Problem is, none of our other reviews have such a check mark, and I can’t figure out how to add/remove it.
This has the effect of making many years of reviews look “unverified” and bogus – this is clearly very bad.
So.
Please can you tell us how to either add a verification check mark to reviews (bearing in mind we are NOT interested in going back 10+ years to ask old customers to verify their reviews now after so long) or, by far preferable, tell us how to remove that one green check mark from showing on the new review (and new reviews going forward).
Not have a “verified” check mark will not be missed, but having one on only a single review makes ALL the rest look suspect. We can’t have this.
Thank you.